Personal Details
Your experience with Kanu Equipment
Has Kanu Equipment met with your expectations?
Please rate how likely you are to recommend Kanu Equipment to a third party based on your experience:On a scale of 1 to 10, where 0=Unlikely and 10=Likely
Please rate your overall experience with Kanu Equipment in terms of service delivery: On a scale of 1 to 10, where: 1=Poor and 10=Excellent
How would you rate Kanu to its competitors? On a scale of 1 to 10, where: 1=Poor and 10=Excellent
Your satisfaction with Kanu Equipment
Please rate your satisfaction with Kanu Equipment on the following statements:
On a scale of 1 to 10 with 1=completely dissatisfied and 10=completely satisfied.
Having the confidence that my equipment will be delivered on schedule
Spares quotes are received in an acceptable time frame
Machine orders are received appropriate leadtime
It is easy to contact the staff
My requirements are processed immediately
Systems and processes are streamlined
Kanu Equipment effectively communicates to me, in time, on matters relating to my requirements
Kanu Equipment immediately addresses any issues
Spares delivery time is acceptable
Kanu Equipment’s maintenance team is reliable
Other feedback or comments
